politique de confidentialité

We may collect personal information from the following sources:

• Directly from you including when you visit or use our services, communicate with us, or otherwise provide us with your personal information;

• Automatically through the website, including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;

• From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;

• From our partners or other third parties.

 

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

• Provide, Tailor, and Improve the Services. We use your personal information to provide you with services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized visitation experience for you, such as recommending services related to your purchases and engagement. This may include using your personal information to better tailor and improve the services.

• Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail.

• Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.

• Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.

• Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

 

LOLAB is committed to protecting its visitors’ and customers’ privacy.  Our inclusion of links to other websites does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on our "Get Involved" tab.

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Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

 

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

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We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those related to orders that you have made or services in which you have subscribed.